Creating the Extraordinary Student Experience

Student Life Leadership Team »

Gretchen Metzelaars, PhD

Gretchen Metzelaars, PhD Sr. Associate Vice President for Student Life

3034 Ohio Union, 1739 N. High Street, Columbus, OH 43210
(614) 688-8011

Gretchen, in her role as Senior Associate Vice President, serves on the executive leadership team for the Office of Student Life. Her focus and areas of expertise include student engagement, staff development, and auxiliary services. She joined the Student Life staff in June 2010, after serving since 2004 as director of the student union at the University of Maryland, where she was also an affiliate assistant professor. Previously, she had held a number of positions in higher education, including serving as director of administration at Ohio State's Wexner Center for the Arts from 1997-2004. She holds a BS in forestry and outdoor education from Virginia Polytechnic Institute, an MS in recreation and college student personnel from Indiana University, and a PhD in recreation and college student personnel from the University of Maryland. She is the proud advisor of the Muslim Student Association at Ohio State.

Zia Ahmed

Zia Ahmed Senior Director, Dining Services

105A Raney Commons, 47 Curl Drive, Columbus, OH 43210

Zia provides oversight and general direction for University Residences and Dining Services' food service operations, including traditional cafeterias, Ohio Union dining services, café and cart operations, catering, and food service at regional campuses and two child care centers. He is responsible for long-range planning, fiscal management, and staff recruitment and management. He holds a master's degree from the University of Akron, and joined the Ohio State staff in September 2010, having previously served 16 years at the University of Akron, most recently as director of dining services and administration.

Toni Greenslade-Smith

Toni Greenslade-Smith Director, Housing Administration

350 Morrill Tower, 1910 Cannon Drive, Columbus, OH 43210
(614) 292-8266

Toni is responsible for housing contracts, leases, billing, and assignments for the Columbus and the regional campuses. She oversees summer conference housing and the STEP program fellowship awards. She received a BA in Spanish from Hiram College and an MA in higher education administration from Ohio State. She has been at Ohio State with Student Life since 1980.

Karen Narwicz

Karen Narwicz Director of Conference and Business Development

1739 N. High Street, Suite 2024, Columbus, OH 43210
(614) 292-9835

Karen oversees and directs high-impact corporate, university, and conference events for the Ohio Union while ensuring an extraordinary client experience. She is the liaison to industry influencers and key strategic partners while leading the sales operations for Student Life and its facilities. Through business development, Karen builds relationships with prospective and existing clients on a daily basis.

Before joining the Student Life staff in 2009, she specialized in event sales management, marketing, and medical sales within many successful corporate companies in Columbus. Karen earned a Bachelor’s degree from Ohio State and will always be a Buckeye for life!

Jeff Pelletier

Jeff Pelletier Director, Ohio Union Operations and Events

2008 Ohio Union, 1739 North High Street, Columbus, OH 43210
(614) 292-3290

Jeff provides leadership and vision for all aspects of Ohio Union Operations and Events and oversees the daily operation of the Ohio Union, including collaboration with over 20 Student Life and university departments housed in the Ohio Union. He earned a bachelor’s degree in Computer Science (Boston College, 1994), a master’s in Higher Education and Student Affairs (Ohio State, 2004) and a master’s in Business Operational Excellence (Ohio State, 2014). He served his professional association, ACUI, as its 90th President, the third Ohio State staff member to serve the association in this capacity. Jeff spent five years as an active duty officer in the US Navy working in the submarine and intelligence communities. He enjoys curling at the Columbus Curling Club, not too far from his home in Clintonville.