Creating the Extraordinary Student Experience

We Are Here For You

Updated on 4/22/2020

The Ohio State University is committed to doing everything we can to support students during the COVID-19 outbreak. As this situation evolves, the Office of Student Life is dedicated to continuing to create the extraordinary student experience for all Buckeyes - even from afar.

As the university transitions to virtual modes of instruction, our student support services will be offered virtually as well. This list will be updated as more information becomes available:

Career Services

While the Younkin Success Center is closed, you can schedule a phone or Carmen Zoom appointment with Student Life Career Counseling and Support Services (CCSS) by calling (614) 688-3898 or email questions to sl-ccss@osu.edu.

Digital career resources such as Handshake, Buckeye OnPACE, and others are available 24/7 to all currently-enrolled students. Please email careerquestions@osu.edu with any questions regarding these online resources. Your college’s career services office may also have additional career preparation resources and information.

Counseling and Consultation Service (CCS)

CCS will be providing their offerings virtually and online. Drop-In Workshops will be recorded so you can access them at any time. Students do not pay a counseling fee.

If you are in distress, please know we are here to help. Students may contact CCS at any time by calling 614-292-5766. If calling after hours, press 2 to be connected to a counselor.

Resources:

Mental Health Tips During COVID-19 (Coronavirus) - Emotional Fitness Blog
Taking Care During COVID-19 - Video
Student Resources - CCS Website
Mental Health Strategies Video Series - CCS Website

Disability

For information about Disability Services support as the university continues in a virtual platform, visit the SLDS website.

Financial Support

The Student Advocacy Center staff members are continuing to serve students during normal business hours and are accepting online appointments. 

The Student Emergency Fund is available to students who may otherwise be at risk of dropping out of college due to an unexpected financial emergency. If you, or a student you know, are experiencing an unplanned expense, the Student Emergency Fund may be an option. Their office is accepting applications and may be able to award up to $1,000 to eligible students. Learn more and apply.

The Together As Buckeyes emergency grants program, funded primarily by the federal Coronavirus Aid, Relief and Economic Security (CARES) Act, is available to all students — undergraduate, graduate and professional — through the Student Financial Aid office. To apply for a grant, students need to complete a one-page Emergency Request form and provide any supporting documentation. The Office of Student Financial Aid will process applications after determining eligibility based on each student’s circumstances and guidance from the U.S. Department of Education.

Franklin County Department of Job and Family Services has amended its Prevention, Retention and Contingency Program to provide targeted relief for families impacted by the COVID-19 pandemic. The Franklin County COVID-19 Response PRC Program provides eligible families with $500 in one-time cash assistance to help address emergent needs and expenses brought about by the public health emergency. Families can apply online today.

The Student Wellness Center offers financial coaching through the Scarlet and Gray Financial nationally recognized peer financial coaching program. Through the program, students will learn about financial goal setting, banking basics, budgeting, credit education, debt repayment education and saving and retirement education. Learn more.

Food Security

The Buckeye Food Alliance will remain open to support students in need. Starting Monday, March 23 the pantry will be open Monday/Thursday 10 a.m. – 2 p.m.; Tuesday/Wednesday 4 – 8 p.m. and Friday 11 a.m. – 3 p.m. If these times do not work for your schedule, you can schedule a special appointment by contacting Nick Fowler at fowler.318@osu.edu.

The College of Education and Human Ecology's food pantry will be open to support students in need. The modified, mobile food pantry site is outside the PAES building, on the side entrance near the Wilce Student Health Center. If students have questions or issues accessing the mobile pantry, they can contact Pete Rex at rex.47@osu.edu.

Housing

For students who do not have a permanent or safe residence to return to as the residence halls are closed, we have a exception form available to be filled out. Exceptions will be evaluated and granted on a case-by-case basis. Exceptions could be made for financial situations, unstable housing, health issues and more. You can access the exception form on the housing portal.

Keep Learning

The Office of Distance Education and eLearning has compiled tools and tips for students as they transition to virtual modes of instruction for the rest of spring semester. The Keep Learning site provides students with details and instructions on the educational tools that will be used in their courses and shares tips and resources about how to be successful while learning remotely. For more information, visit the Keep Learning website.

Legal Services

Eligible Columbus campus students who need legal assistance should schedule an appointment with Student Legal Services. Legal issues covered include off-campus housing, debt and credit, employment, criminal misdemeanors and traffic offenses and more. For questions about eligibility or coverage, please email studentlegal@osu.edu. Regional campus students can review SLS’s Regional Campus Referrals.

Off-Campus and Commuter Student Services

Support from Off-Campus and Commuter Student Services can be accessed by contacting 614-292-0100 or offcampus@osu.edu. To learn more, visit their website.

Rec Sports

Living a life in motion is crucial to your health and well-being and is even more important in these difficult times. There are many benefits associated with exercise and physical activity – including boosting your immune system, improving mental health and reduction of stress, anxiety and depression. Translate your habit of going to the gym into different, outdoor venues and at home activities while socially distancing and following local guidelines. It has never been more important to focus on your holistic well-being.

The Rec Sports staff will continue looking for ways to help encourage and inspire activities, if you have any ideas or questions reach out to us at recsports@osu.edu.  

Check out the following ways to stay active and focus on your well-being:

Student Health Services (SHS)

SHS will retain normal hours of operation, Monday – Friday between 8 a.m. - 5 p.m. If you are experiencing Coronavirus symptoms (new cough, fever and have traveled internationally, New York, Washington (state), California or have been on a cruise within the last 14 days or have been in close contact with someone who has been diagnosed with the coronavirus infection) call the main SLSHS phone line, 614-292-4321.

Resources:

Stay Health Buckeyes - SHS Website

Student Wellness Center (SWC)

With the closure of the RPAC, the Student Wellness Center will be moving to a virtual format for many of their programs and services. The following appointment types will be available via CarmenZoom:

  • BASICS/CASICS 
  • Diversion 
  • Financial Coaching 
  • Nutrition Coaching  
  • Student Civility  
  • Wellness Coaching

For more information, visit the Student Wellness Center website.

The Peer Access Line will continue operating during normal hours when classes are in session, Monday-Friday 8 p.m. - midnight. Please call 614-514-3333 during these hours to speak to a PAL.  

The Collegiate Recovery Community will continue serving any Ohio State student in or seeking recovery. In an effort to support social distancing efforts, all support services will be provided virtually. If you are interested in learning more about the services being provided and how to access the different services, please email recovery@osu.edu.

SARNCO Campus Advocates are still available to students, faculty, staff, and visitors of Ohio State’s Columbus campus who have experienced sexual violence. Due to COVID-19, advocates are working remotely and are offering free, confidential services over the phone (call 614-688-2518) or by email (emily.sarnco@ohiohealth.com and suzie.sarnco@ohiohealth.com).

Tutoring

Students can sign up for Online Peer Tutoring by through Oncourse. Online Peer Tutoring is available for math, chemistry and physics. Peer tutors have been scheduled throughout the week to provide tutoring:

  • Sunday, 3 - 9 p.m.
  • Monday-Thursday, 10 a.m. - 9 p.m.
  • Friday, 10 a.m. - 5 p.m. 

All subjects are available for tutoring every day, but not every hour. The one hour appointments must be made at least 12 hours in advance. Students can schedule as many appointments as they would like a week ahead of the current date. We are also providing tutoring in math, chemistry and physics in the Mandarin language. Visit the Peer Tutoring website for more information.

BuckID

Due to the temporary closure of the Ohio Union, the physical BuckID Office located in the Ohio Union is currently closed as well. Badging/credentialling operations for essential employees and students that remain on campus is still available, but by appointment only and in an alternate location. You can contact BuckID using the information below to schedule an appointment to obtain or replace your BuckID, if necessary.

They are also still responding to phone and email messages during regular business hours, and can be reached at buckidcardservices@osu.edu or 614-292-0400.

Regional Campuses

Newark Campus
For updates about Student Life at the Newark campus, please visit the Ohio State Newark website. Newark Campus students can access the Counseling Office by calling 740-364-9578. Students can also follow Ohio State Newark on Twitter.

Mansfield Campus
For updates about Student Life at the Mansfield campus, please visit the Ohio State Mansfield website.

Wooster/ATI Campus
Students on the Wooster/ATI campus have access to many support resources:

 

  • For Career Services, contact College Success Counselor, Denise Rotavera-Krain.1 or (330) 287-1281
  • For Counseling Services, contact Dr. Jacqueline Belanger.24 at (330) 287-1306, or visit the ATI website.
  • For Disability Services, contact Ruth Montz.11 at (330) 287-1247, or visit the ATI website.
  • The ATI Emergency Fund can be accessed by contacting Katie LeMasters.27 or (330) 287-1235.
  • Buck-I-EAT Food Pantry: Limited grab and go groceries are available in the ATI Housing Office lobby during business hours.
  • For support with ATI Housing, call 330-287-7504 or ati_housing@osu.edu.
  • ATI Students can use OneEighty for assistance with the following: Addiction Services, Mental Health Services, Domestic Violence and Sexual Assault Services, Rape Crisis Center, Housing and Supportive Services and Prevention and Education Services.
  • For Academic Support, the ATI Learning Lab is available. Contact Penny Nemitz.7 to request a tutor or visit the ATI website.
  • ATI students can request a replacement BuckID by appointment only with Dr. Thom Janini.4 or (330) 287-1287.