Creating the Extraordinary Student Experience

Office of Student Life Program Review »

Program Review is an important piece of the Student Life Strategic Plan. The process uses organizational performance indicators that allow Student Life to:

  • examine current programming, services, directions, organizational efficiency and resource capabilities;
  • validate strengths;
  • identify opportunities for improvement;
  • achieve high performance results.

Program Review also serves as a valuable mechanism for communication within departments, with the Office of the Vice President, with central administration and with the Board of Trustees.


Resources pertaining to the Office of Student Life Program Review process can be found in the following documents:

For additional information, please contact:

D'Arcy Oaks
Senior Associate Director for Program Review and Strategic Planning


In 2003, all departments at The Ohio State University were asked to undergo Program Reviews on an ongoing basis. The Office of Student Life used the opportunity to develop a model that fits its unique needs and timeframes.

In particular, the Student Life Program Review process:

  • conducts reviews at the individual departmental level;
  • incorporates the Baldridge Education Criteria for Performance Excellence and the Council on the Advancement of Standards in Higher Education review criteria;
  • provides a timely review cycle through self-coordination and funding.

Since piloting its Review Guidelines (PDF) in 2004, Student Life has used departmental feedback to continually refine its Program Review process.