Creating the Extraordinary Student Experience

Employee FAQs: Coronavirus (COVID-19)

Updated on 4/22/2020

The Ohio State University is doing everything possible to keep our Buckeye community safe during the COVID-19 pandemic. Below are answers to the questions we are receiving from our community. This situation is evolving rapidly. We will provide updates as more information is available

University State of Emergency

What does the university state of emergency mean for the Office of Student Life?
There are several other steps that go along with the university state of emergency declared by President Drake. The decisions are being implemented university-wide, including in Student Life. President Drake made the decision to extend the state of emergency through Friday, April 24, and will reevalute the declaration weekly.

Current steps include a hiring pause, the implementation of new controls on cash reserves and restrictions on procurement spending, and the suspension of all university-sponsored international and non-essential domestic travel.

More information about steps taken in response to the state of emergency will be shared soon. As you review updates and information, think about questions you have and share them with your director, supervisor or your unit’s AVP so we can help provide answers as we go along.

Policies and documents:

Disaster Preparedness and University State of Emergency Policy (Policy 6.17)
Disaster Preparedness and University State of Emergency Policy - FAQs
Disaster Leave (Policy 6.28)

Human Resources

Are we able to continue hiring employees?
Ohio State has implemented a temporary hiring pause. Other than essential services and defined exceptions such as key teaching and research positions for upcoming terms, the hiring pause applies to most faculty, staff and student positions. Details of the pause are posted on the Office of Human Resources website.

What leave options are available?
The Office of Human Resources offers information about leave programs available to faculty and staff during the COVID-19 state of emergency. Ohio State offers several leave options, including regular accrued time and university disaster leave. In addition, information is available on how to use the expanded leave options through the federal Families First Coronavirus Response Act. 

For more information and other Human Resources FAQs, please visit the Office of Human Resources website.

Fiscal Operations 

How are fiscal operations impacted by COVID-19?
The university has implemented new controls on cash reserves and restrictions on procurement spending. Any spending or planned spending of current cash reserves now must be approved by either the provost (for all academic units) or the university's chief financial officer (for all support units), which is Dave Wiseley in Student Life. Each senior fiscal officer will also become the level two approver for procurement activity in their college or unit. All units are being asked to carefully review expenditures and make prudent decisions about what they are requesting. For more information, visit the Business and Finance website.


How is university-sponsored travel impacted?
The university has suspended all university-sponsored international and non-essential domestic travel until further notice. All travel that has been scheduled through June 30, 2020, must be cancelled and no new travel may be booked until further notice. For more information, visit the Business and Finance website.

Employee Health and Wellbeing

Where can I get wellbeing support?
If you are experiencing feelings of stress, anxiety and fear, you are not alone, and there are resources and help available if you want someone to talk to or need support. The Office of Human Resources’ Keep Well website has resources for you or your family to receive individual, personalized support – either via text, telephone or online counselling. All Employee Assistance Program (EAP) services are confidential, complimentary and provided by experienced, licensed mental health professionals. EAP is available to benefits-eligible faculty and staff and their family members.

What do I do about potential coronavirus cases?
Individuals: Contact your primary care physician if you are personally experiencing signs or symptoms of respiratory illness consistent with coronavirus, have been exposed to an individual with coronavirus or have been diagnosed with the virus. If you are unable to reach your primary care physician, call the Wexner Medical Center's COVID-19 call center at 614-293-4000.

Managers: If you receive a report, confirmed or unconfirmed, that a member of your team has been exposed to or has contracted coronavirus, connect with your HR Business Partner and call the Wexner Medical Center's COVID-19 call center at 614-293-4000 for guidance on what you should do.

Please remember: If you learn of a possible case, do NOT share this person's health information with colleagues. This is a violation of their privacy, and this information is protected by HIPAA and other laws. Please trust health officials to investigate cases and trace potential contacts.

Keep Working

As we work to remain operational during this evolving coronavirus response, the Office of the Chief Information Officer created the Keep Working website, with key strategies and resources to help you make the shift to working remotely. Visit HR's telecommuting page for more information about policies and procedures.

Student Support 

How will we be offering summer orientation?
Ohio State will deliver orientation virtually this summer. The Office of Student Life is investigating how to ensure this is a unique opportunity for sharing information about the co-curricular experience with new Buckeyes.

How are we supporting students living on campus?
We are now working with the students who received exceptions to make arrangements for their housing and dining for the remainder of the spring semester.

How are we supporting students living in the off-campus area?
We sent a message to students reiterating Governor DeWine’s orders to limit social gatherings and to stay at home. We reached out to local landlords asking for their help in reinforcing this message because they are important partners in helping off-campus residents understand the health and safety implications of this situation.

What are the current dining operations?
We continue working toward decisions on locations, staffing and support for those students remaining on campus, along with dining services for them. For now, the current dining locations will remain open through Sunday, March 29. The locations and hours are on the University Dining Services website. We can expect these locations and hours to change as we determine final housing locations for our remaining residents. 


How will the Enterprise Project be impacted?
Ohio State is extending the timeline for the initial Workday releases by six months. The project's senior leadership team is now developing a plan to accommodate new deployment dates in December 2020 and January 2021. The Workday Student implementation timeline remains unchanged.

How will the Career Roadmapping project be impacted?
The university remains committed to the implementation of the Career Roadmap as an initiative to standardize job classification and compensation structures to help attract and retain top talent. At this time and in alignment withextending the initial Enterprise Project implementation dates by six months, we are extending the Career Roadmap implementation dates by six months. More information is available on the Career Roadmap website.

Can I get a refund for my parking pass?
Annual permits can be returned to CampusParc for a refund. You are not required to visit to the Customer Care Center to cancel annual permits during this time. To return an annual permit remotely, please contact Customer Care at and include the current mailing address where you would like a refund check mailed. Because of the high volume of refund requests they are expecting, please anticipate a delay in receiving your refund.

How are we helping out our community?
Organizations across Ohio and the nation are stepping forward to provide resources to aid in the fight against COVID-19. Ohio State has been approached by community partners about the possibility that some facilities currently not in use, such as some residence halls and other facilities, could be made available to the community for a variety of potential uses during this time. We will share information about these partnerships when arrangements are finalized.

For the most up-to-date information, please visit the university's coronvirus website.